Lenovo k8 Note Speaker Complaint, Phone has got warranty

My phone still got warranty, its speaker stopped working all of a sudden, with no physical damage to the device. the lenovo authorised service centre representatives said that it cant be made allright or that it cannot be fixed. It is a problem with the device only not caused by me. I’m so dissapointed with the product and services provided.
I belong to the normal strata of the society and I bought this phone with my savings and it’s of no use now. I need value for my money.

Either help me to fix my phone as it has warranty, or replace my phone with a new one. I am going to file a complaint to the consumer court even.

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