This is to bring to your attention that I had bought LG G4 (Model No. LG-H818N) on 23rd Oct, 2016 from LG Showroom. Since last 10 days my mobile is constantly restarting and contacted the LG Service Center in Pungagutta, Hyderabad. They said either the battery or mother board is damaged. After checking it got confirmed that battery is working fine but mother board is gone. The mobile has got the boot loop problem.
As you know LG is well aware of this boot loop problem in LG G4 and should do something about this. I was asked to pay Rs10000 INR or more to replace mother board it’s not acceptable. As this was a known issue and company should have ideally replaced all the phones in the market. I am big LG fan and have several LG products at home too. Due to this incident I have lost my trust and goodwill on LG products.
I have called several times the LG Customer Care and have told them about my problem but they too are doing nothing about it. They said they will call me and fix it but they are least bothered about my problem.
Appreciate your help and support at the earliest.
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