I have purchased a LG 43” Smart LED on 03-Oct-16. Its remote was not working so I made a complaint on 26-Jun for that. Your executive came and he replaced the remote but the remote he replaced was not as per old remote.
I again made a complaint on 21st July and your executive came and said that LG will not give warranty on this product because you purchased it from Flipkart. I called again on customer care and the executive gave me no of Narayan Enterprises. I contacted him and received the same response that we will not give warranty. I am using LG product from a long time and have many products of it.
I always got excellent response from the company and this type of response was not expected from your side. Please change remote of the LED as per its smart function.