is cheater – do not buy from matchingblouses

On 26th March 2019, I placed an online order for “dark green embroidered blouse size 38 inch” on
website after paying full applicable amount. I was provided
with an order number MB155360795865 – screenshot attached. On 31st March 2019, I received
courier from “Ecom express” towards same. Upon opening the package, I was shocked to note it
contained only unstitched material – photo attached. Immediately I lodged a complaint email to
[email protected] the only address provided on the website asking for return instructions and
prompt refund. I had sent an reminder on 2nd April 2019 as no correspondence was received. Till date I have not
received any refund for same. Would appreciate taking this to necessary authority for immediate resolution.
Also expect to take necessary steps to blacklist said website so that no more customers are cheated.


One Reply to “ is cheater – do not buy from matchingblouses”

  1. Dear Mam,

    Greetings from Ecom Express!

    We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

    Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

    Ecom Express Team

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