Meeseva Paying challan

Mothinagar meeseva employes are wrost not having manners how to talk with coustmer, when I went to pay my challan there was a big line and I was on 5th number when I came to 2nd number the employee told that she will be back in 5min for five min I went sat on chair when I came back she is telling that again I have to stand in line from back, I asked why I should stand in line I was in 2nd number but she is not agree with that and then she is telling that If I will not stand in line then she will not do my work. So, she is telling what u will do what is this .so please take a strict action

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