Motor vehicles Deptt. Govt. of West Bengal double payment for no. plate for RC ( vechile no-WB56J7917)

Sir,
My Motor bike (HONDA Dream Neo) registered at Purulia RTO on 10th March 2015 no WB-56J-7917,in the month of april 2017, I transfer from Purulia to Hooghly and applied for change my address before the ARTO Serampore Hooghly. I paid necessary charge to ARTO serampor, hooghly and recipt no.WB17R17070001740 DT. 20 SEP 2017. And one message received in my registered mobile no. 9748160426 on 20/09/17 " RC can also be downloaded on mParivahan mobile app". In the month of January I contact ARTO Serampore , they are replied that your RC is pending due to your registered no. Plate was not uploaded in the online system from Purulia RTO. In this regard I submit all necessary papers which i bought from RTO Purulia regarding payment receipt for Govt issued No. Plate which was fixed on my BIKE. the authority of ARTO advice me " you go to purulia for upload the details regarding no. Plate or you pay Rs.333.00 for new no. Plate.
I bound, and paid the said amount to The ARTO serampore Hooghly on 27/04/2018 for new no. plate.
In this regard please informed me why I paid twice again RS. 333 for New no. plate for my RC. Please reply, and do needful as early as possible.

Thanking you
Nabendu Saha
23U.N Chatterje lane, Konnagar
Hooghly. Pin-712235
Cont no:- 9748160426.
e mail id [email protected]

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