Mountain Club Resort RCI card not issued

I have baught mountain club membership with membership number 11621. I have paid an amount of 92000 that I paid in installments of 55000 and 37000 using my credit cards. I was promised that I would get my Rci membership card within 3 months but inspite of continuous follow-up, I have not received the card till date. Also., there is hardly any response from the executive or from customer care. Please provide resolution

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