Ola Cabs Prebooking ola cab cancel at riding time

Hi, I sanni singh book a ola SUV in prebooking for ride to anand vihar railway station. 1 did not get any msg or details of my ride till my ride time. Nd at the time of ride cab is auto cancelled by ola. Nd i get msg sry i didn’t find ride for you. Nd at that time i m not able to find any cab nd i missed my train.
I really very upset nd disappointed with ola service. I m frequently user of ola cab. But i think i will never book ola cab. My CRN no is: 2359054278.
I tried to call or mail directly to ola but i did not find anything.

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