Ours Aariya Bhavan GUC 86 No bills issued and no return of small change

This shop doesn’t provide bill for any customer. The salesmen say it’s optional and not practical to provide bill for all. Tea for Rs. 5/- is only on the menu board. It is never available for sale.
They sell RS.19/- sambar vada for Rs.20, parota for 30 instead of 29 so on. They don’t return same changes to the customers.
They say they don’t know anything called a suggestion and complaint notebook.

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