Hello OYO fiance team,
Booking ID HLAT1694
I would like to put my concern. Yesterday i.e 13/7/2019 I booked a hotel in musoorie from Mall road side and I paid for it online. At the time of booking it was showing 2.5 km and as soon as I booked that hotel it showed 15km away. OYO28010 7mile stone. The registered number is 9818585292 and booking amount was Rs 1212. I immediately canceled that booking and asked for refund but unfortunately I didn’t get any refund. I contacted to your customer executive thrice, every time they assured me and said that they are connecting my call to refund or fiance team but I did not get any response either side. The phone kept ringing but it was not to use. Is this the way you guys treat the customers. I have full fledged information that you guys did wrong and cheated. Your OYO site showing something else but in reality we get different locations. It is not happening for the first time. I have suffered with the same for twice or thrice.
In the end I would like to get my hard earn money back.
Kindly look into this. I am waiting for your response.
Contact – 9818585292