pan-nsdl PAN Card Not Received


I applied to NSDL for modification in the PAN card details on 11th June 2017 and was given the acknowledgement number as N-881031237518386
On 24th June 2017 I received an email from NSDL that the physical Aadhar card copy is required to be submitted even though the Aadhar card number was shared and duly verified by UIDAI.
I sent email the same day to the email ID given inquiring as where to send the soft copy of Aadhar card. No reply was received.
Again I sent a reminder on 27th June 2017, again no reply received.
Then finally on 29th June 2017, I sent the Aadhar card copy via Speed Post to the Pune address given on the website clearly mentioning the acknowledgement number as N-881031237518386 on the envelope. Again there was no reply.
I called Pune helpline number 020-27218080 on 12th July 2017 at 1:35PM. I was able to speak to one of the executives at NSDL and she stated that the website is not updated for a long time and so there is no change reflecting in the status. She took down all the relevant details and said within 3/4 days the status would get updated. Today even as I am writing to you on 26th July 2017, I have no status update for the PAN card. The NSDL will be out-rightly responsible for any legal hassle faced . Thanks,
Rajesh Ohri

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