PaymentsPayU Mumbai Amount deducted from Acount but payment failed

My name is Margaret Jongte SBI Ac.No 20380381605. On 14-06-2018 i tried paying for exam fees for Rs. 500 at NIOS.AC.IN which directed me to the merchant gateway PaymentsPayU Mumbai. Even though the transaction was listed as failed, yet the amount was still deducted from my Ac. I tried again but same results. There fore i kindly ask you to refund the amount of Rs 1000 (500+500) as soon as possible

One Reply to “PaymentsPayU Mumbai Amount deducted from Acount but payment failed”

  1. Hi,

    We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further –

    • PayU, Merchant and Bank reference number.
    • Scan copy of bank statement indicating the debit for the required transaction.
    • Transaction date along with the amount.
    • Email id or phone number used for processing the transaction.
    • First 6 and last 4 digits of your card.
    • UPI / VPA if any used

    Regards,
    Team PayU

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