PAYTMAG BANK regarding no refundable my money

I did Ticket from irctc and i cancelled it but in irctc web poratal it is showing that it is refunded through PAYTMAG but in my Account till now any money not refunded..

Transaction ID : 100000799278939 PNR No. : 8545301037 Train No. & Name : 13238 / KOTA PNBE EXP Date of Booking : 06-Apr-2017 Class : THIRD AC Quota : GENERAL Date of Journey : 14-Apr-2017 From : MTJ To : LKO
Boarding At : MTJ Date Of Boarding : 14-Apr-2017 Reservation Upto : LKO

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