Phonepe App D2H Recharge issue

Hello PhonePe Team,

Ravi Kiran here from Bangalore. There has been an issue w.r.t the recharge of my d2h account – 176895403.

I had done a recharge of amount Rs.531/- on 12/08/2019 via PhonePe app on my mobile with number – 9738824884.

But the D2H team is denying that they have not received the amount. Request you to kindly check all the details and either recharge my d2h account with 531 Rs. or refund the same.

Screenshots attached.

Regards,
Ravi

2 Replies to “Phonepe App D2H Recharge issue”

  1. Dear Ravi,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards

  2. Dear Ravi,

    We would like to inform you that we have not received any recharge transaction in our d2h records dated 12th Aug’19. Hence requesting you to get in touch with the respective vendor and ask them for the recharged amount. Kindly let us know if you need any further assistance.

    Thanks & regards

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