preventive Health Care Plan Non Response

I have taken policy for Preventive Health Care Plan (Receipt no AHC-2020-02-067474149 Dated 06 feb 2020, and they offered and commited much before taken payment but after they can not attended my phone. because i was paid through citi bank card and EMI scheme but it was not converted to EMI. regarding this i want to clarification.

Vijayagopal.R.
9443081525

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