Product not received product not delivered

I have ordered for sofa (Order ID 405-0255449-0173179 – )even after passing of 90 hours from the guaranteed deadline of delivery of products, no update from anywhere. I have made number of times complain to Amazon , but they didn’t bother about customer complain & simply keep silent. Not a single feedback from anywhere about the products. This is the way amazon work?
Friends,Pls alert with this so called amazon.They are silent cheater, whereas Flipkart is 100 times better than amazon. I always got delivery within time from Flipkart.

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