Provident Fund Regarding PF Amount

Dear sir,
With due respect I want to say that, I have submitted form for PF withdrawal on 05/Sep/2017.
Then I know about that my company has change my PF no. From (UP/13367/10270 to UP/############). MY UAN no is ( ############ ).
For that I also submitted transfer form.
Both the form are self attested by company.
Sir on 05/Sep/2017 I have submitted both transfer form and PF withdrawal form. And I specially ask your executive that, sir can I submit both the form together. They tell me yes you can.
Sir my problem is that today I call on your Noida office customer care no. (01202412603, about PF amount status,
Your customer care executive telling me why you have submitted both form together. They tell me that, we have only your transfer form.
Sir plz help me out and tell me what I do further?
I have submitted both the form.
And plz tell me how much time it will take for transfer?
Your’s Sincerely
VIJAY PAL SINGH NEGI
7503254176
UAN no( ############ )

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