Reliance Big TV Reliance big tv not yet installed

I have already paid an amount of Rs. 499/- towards pre-booking charges through online on dt.20.03.18. Their commitment was to install within 30 to 45 days, but yet not installed. My booking Id is A12946079. Kindly do the needful for installation of my reliance big tv.
Thanks
Basantilata Majhi

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