Reliance Communications Limited Wi-Pod not working and regularly displaying red signal

Wifi pod is not functioning and continuously displaying with red signal for the last two weeks. We have been paying bills regularly without any delay. We have been trying to reach customer care and it always asks us try later and no service centers near by to our places. Please fix it. My reliance data card number is 9392712651. If we don’t get any response or issue is not resolved we will force to cancel the connection and will claim damages for the trouble, loss, and for suffering mental agony.

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