PATHETIC SALES COMMITMENTS
Wanted to bring this scenario as how RELIANCE DIGITAL sales persons are over committing to sell products here at VANASTHALIPURAM, HYDERABAD store and not meeting them at all.
Well, while selling the product on 9th april they committed for a delivery on 10th april and immediate installation. not happened yet. I waited until 7:30pm on 11th and 12 night at night for the installation but when no one showed up, I went to the store. When I asked your sales persons, they tried to make few phone calls here and there but could not get a commitment Still they were committing me even at that time – "Sir, it will be done today". How can they lie like that when they don’t know for sure. Reliance digital stuff should not do that when they belong to this brand name.
I have made calls yesterday to reliance digital authorities and got a call last night confirming that this will be resolved by 7pm. but same nothing happend All in vain. No one really cares after they sell their products.
Not sure how much seriously this issue will be addressed, but this is a cheap sales politics. We should not have trusted this brand.
MY AC IS STILL LYING IDLE WITH ME AND GOD KNOWS WHEN THEY ARE GOING TO INSTALL.