Reliance Jio Infocomm Ltd Jio money

I am Recharge 99 rupees for prime membership from jio money app.my Transaction ID number- 708807134400
After this one massage riveted me that yours 99 rupees richarg unsuccessful yours 99 rupeea back yours jio money account. But rupees 99 is not credited so far.
When I complaint to jio money c.cair.my complain no.-SR 1709352134.OF dated 03.04.2017. My jio money account number (mobile no.) 8949362810.
So please refunded my rupees 99.

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