Reliance Network Issue


I am using a Reliance prepaid number past more than 10 years. Now I am facing some problem. I had recharged of Rs 98 few days back with the help of Easy recharge. In this plan I am getting 1GB 3G DATA for 28 days. After showing the add of a retailer shop and after this I recharge the amount. After recharge the amount, the phone network was gone. Every time when some one try to reach me he/she hear the the phone was switch off or not reachable. If I wanted to call some one the call was automatically ended. After the recharge I did not get 28 days validity, It’s only valid for 3 days. When I asked customer care for help in 198 help line number they behave rudely with me. I asked the executive to transfer my call to any senior but he did not do this & hold me on line for 30 mints & I disconnect the call. I had prove with me that in Rs 98 recharge I have received the 1GB DATA with 28 days validity. I also share the image. I need justice for this case.
Thank you
Saibal Dutta

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