Samsung Refrigerator not working within 20days

I purchased a Samsung refrigerator on 1July 2018 for around Rs.43000. With in 20days refrigerator is not cooling. I registered a complain on 25th July 2018 there is nothing can be done so I ask for a replacement.
Got a replacement on 20th August 2018 severely damaged registered a complain on 21st August no response till 30th August. Again registered a complain on 31st August no response till 11th September.
On contacting customer care I need to tell the whole story again and again but no one is providing a solution. Spoke to service centre incharge Bala (98844 55368) he says it’s against company policy they can’t give refund. Gives me manager no(89399 93163) this guy doesn’t pick up the call inspite of calling nearly 5 to 6 times.
I have bought a used product for 43000 that did not work for even a month. If someone can help please do so I have given my email at [email protected]

Leave a Reply

Your email address will not be published. Required fields are marked *