Sansung refrigrator Service delayed

I filed a complaint on against 25th april’2018 for the refrigerator and the technician came on 26th afternoon and told that 1 pcb is not working but we need to change both the pcbs. He took the money but still the parts haven’t arrived yet nor did the technician or any other person from Samsung contacted me regarding the parts.Its been 5 days and my problem is still not resolved. As well as there is a person Rahul in lucknow service centre who talked too rudely and was telling this it is common sense and all stuff. Worst service ever

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