sbi remittance refund my money back

i made a transaction on 5 nov 2017 through the app tez it showing successful now but recipient didn’t get money and money also deducted from my bank account i am a sbi user and i made this transaction from upi facilities please resolve it soon
i am including all details and screenshot

Google Transaction ID: CICAgICa4qCfaQ
UPI Transaction ID: ############
my acccount number – 5114903415

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