SBI Wrong interest in education loans

I Ajay Kumar Sonker retired Dy Mgr PF 2512785 retired from supru marg (20636). Taken two education loans 30538455182,30536519296 from SBI bilgram (00587) Hardoi wrongly opened in public seg I requested many times and given written request you br but no results found. Many times lodged in service desk. Before retirement I approached BM they fluently said ABHI TAK SO RAHE THE KYA and without taking any interest they closed one 30536519296 account without any information. I personally approached and my RBO approved to convert this account in to staff. Still br taken no interest although CM NPA LHO lko Ajay Jaiswal sir mob 7408433895 two time instructed br but they not taken any initiative. Convert my both account in to staff seg.

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