skynet courier kajang branch staffs very slow

My parcel was reached at Kajang branch on 8/5/2018, i understand that is holiday during the following date 9-11/5/2018.
Called on 14/5/2018 ya barang dekat kita, kami short of man power tidak driver, will ask driver sent over asap.
Called on 15/5/2018 leave down my detail staff said will call me, waiting them call, called again said the driver already go to the area but not pick up my parcel
Called on 16/05/2018 found the person incharge, the person incharge said cant found my parcel yet….speechless
HQ number been called several times no pick up and branch sometime also same

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