I am writing this complaint to inform you about a ugly experience that i had with online Bulk SMS Providing Bangalore Based company ( SMS OUTBOX)
I saw the online add for this company called "sms.smsoutbox.com (9916147071)" i find their offer quite attractive and called on the given number and a guy respond and i asked him ,is this genuine SMS portal, he said yes and all then i ask him that i want demo SMS he provided 50 SMS as a demo and the SMS were getting delivered at that time ,so i payed him 8000 rs for 2 Lakh SMS (which is quiet cheap compare to what i usually purchase online)
But when i started sending SMS through this particular SMS Portal,no SMS get delivered not even on my own number.i waited for 1-2 hours because normally SMS delivered within a second it never take that much time .
So i called the guy whom i spoken to regarding SMS, he received call after calling him 3- 4 times and said sir there is some technical error is going on will be sorted within an hour or so and i will call you to update on same. After that 1 hour i didn’t receive any call from his end than i called him, 1st he was not responding to my calls and than he started disconnecting the calls..
I tried whole day but got no response from his end i Text him, whatts app him but everything gone in a vain. Than next day on i..e on Sunday i whats app him that i need my amount to be refunded or else i will lodge a Police complaint against you and he said go ahead and do whatever you want to do and giving nonsense revert and also Deactivate my login account as well. As you can imagine i was extremely disappointed and frustrated at the same time.
It’s just not me, i have read online their are several complaints against them they are making fool out of people and it is still going on. I have lost my money, time and also a huge loss in business.
I would like you to take strict and prompt action against this Fraud company so they won’t be able to do this to anyone in future.
Kindly look forward to your reply and resolution of my problem.
For further information on this matter you can call me on below number.