fake product delivered

Last time I had telephonic convesation with Mr.Bharat(manager,snapdeal) regarding the confirmation of fake product that was delivered to me and today I visited the nike dealer(Mahagun mall)in Ghaziabad,UP and he confirmed that delivered product is fake and not original.
Even the serial number in tag is not found in Nike website.
As per brand person,the tag color for large size is always red but it is green in my product that I received from Snapdeal.
I have attached the compared image of both tag that I was given by nike brand while visiting.
I think I have done my part (as directed by you in this email) and it is proved that I was delivered fake product.
Please arrange its reverse pick-up and refund my money as I am already frustrated and tired due to this.
Hopefully you will maintain the goodwill of Snapdeal brand and positive belief of a customer toward your brand.

One Reply to “ fake product delivered”

  1. Hi Customer!

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Team Snapdeal

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