snapdeal Malpractice in the replacement of damaged product

I purchased a product which I received in a fully damaged condition (screenshot attached). On the same day itself I requested to replace the product and I received a SMS stating that the product would be collected by the courier service provider from my place. I am attaching the screenshot of the same herewith. As I didn’t receive any further communication for the next 5 days I sent a mail to the above email id and they replied that the time period to return the product is over and hence my claim cancelled.
I replied to that mail stating all the fact, however no reply received for the same so far. I am totally unhappy with the service of Snapdeal. They simply chested me by misleading with the above SMS. My Registered mobile number is 9497315223. Please do the necessary.
Preejo Pauly

One Reply to “snapdeal Malpractice in the replacement of damaged product”

  1. Hi Preejo,

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We’ve noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal

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