I recently purchased a Rab Ban Sunglass from Snapdeal but the same got cracked due to EXPOSURE TO SUNLIGHT…photo enclosed for ready reference…When I raised a complaint they reverted that the item will be returned though the return delivery gateway has closed…"Your return request is being processed with reference no 50279236. We will send you the confirmation within 24 hours via SMS or email."
But I received a mail later on stating that the return request cannot be processed as return gateway has closed.
I am really sad to receive such a duplicate product from a company like SNAPDEAL.
Please look into the same and do the needful at the earliest or else I would be bound to highlight the same in social media.