SOCH Not delivered and no refund

Hi team,

I have paid for a Kurti in Soch store located at Vijayawada pvp mall, they have XL size and I asked for L size , they said they will deliver to given address in hyd
I paid the amount on 30 th June , till now I did not receive the dress to my address !!!

I went to their store and asked for refund or any other dress for same amount , they said they will initiate refund

Now it√Ęs been days no call or no refund


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