SPEED POST PARCEL. SPEED POST RETURNED THE SAME DAY OF DELIVERY DATE.

Dear Sir/Madam,
My, Ramachadnran Nair, speed post Tracking No.PP111549604IN has not delivered by the postman, Mr. Vinay even after my request to hold the parcel after the failed attempt by the postman on 20/07/2017. The very same day i.e. 20.07.2017, itself (in the evening), he returned the parcel to the sender i.e. Passport Office, New Delhi, without contacting me. I visited the Gurgaon Main Post Office on 21st at 6.0 pm upon his request to meet him; but I could not meet as he left for the day on the same day. This reveals the sheer negligence of the duty as norms of the passport delivery says if the speed post parcel could not deliver on the 1st day, it should hold for minimum 4 to 5 days; thereafter only it should return to the sender. I request you to kindly improve your customer service as the important document like Passport should be delivered to the client without any delay. You are requested to note the same and take strict action against such irresponsible person in your office. Your early and favorable action in this regard shall be highly appreciated. Regards,
Ramachadnran Nair TK,
C-8, Saraswati Enclave,
Opp. Sector-10A,
Gurgaon – 122001.
M: 9958108660

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