0001113 Railway Unique ID card Unable to book E-Ticket under Handicapped Quota

I have handicapped Unique Id received from Sr. Divisional Commercial Manager,Eastern Railway,Howrah.But I can not book E-Ticket through online. When I do booking time,I received "Card information not present". So please tell me what I need to do that.
My Card No is-ERHWHO000247. Card Valid up to – 06/03/2022.

Kindly solve the matter.
Dipankar Roy Chowdhury
I.Card No.ERHWHO000247.
Contact No.-9874164025
Mail [email protected]