indoor netwrk problem
DEAR SIR THIS UNKNOWN NUMBER 8003171330IS MISSED CALL ME ON MY NUMBER 8107813866 AND ABUSE SOME WORDS
I VERY DISTURB AND SO PLEASE TAKE THIS ACTION ON THIS NUMBER 8003171330 QUICKLY REPLY SIR OTHERWISE I CASE IN COURT FOR THIS NUMBER
My airtel no. 9950512323 this 14 September to continue out going calling problem h company not action and not information me why problem on airtel no contact customer care hi have cemplent but not sloved problem please action company and information me 9950512323
Sir me my airtel app se apna airtel ka no recharge kr rha hu to wo ek error deta hai jb ki mene abhi add money kiya ho gya pr ab recharge ni ho rha hai bhut he bekar service hai jb aap ka airtel app kaam he ni kr rha hai to aap add money ka option kyo rakhte hai ab mere account me jo amount tha wo me airtel wallet me add kr chuka hu or mobile recharge kr rha hu to error de rha hme kese recharge kru apna mobile bhut he bekar service hai me no change kr rha hu idea me or tum se accha to jio bhe hai or mere yha km se km 9 airtel connection hai me sabhi ko close kra rha hu mera airtel no 8445507271
sir irequest u sir my adhar no ############. my name. paturudemudu. s/o simhachalam, ramayyapalem village, jamimandalam, vizianagaram, pin 535250. sir my adhar no is more sim cards in airtel network. iam in no use in airtel network. plz send my adhar in all airtel net work mobile nombers.iam verified and see all no and contuney and disconnetion plz my requiest.
This is my last communication to airtel team for any kind of help, 9/13 I will be initiating a port out for all my three devices ,
It’s been around 8 months i have been using airtel services for 2499 plan , 2 years since my wife is using airtel dongle and 3 years since my brother is an airtel customer, it’s like a airtel family for us, there were few hiccups in 2499 journey but those were fine as the customer services from airtel were amazing with quicker resolutions to all my problems , however my overall experience went in a toss since today morning when my phone suddenly stopped working around 10 am , it was all fine until 9 am i left for office and once i reached office somehow my home button became very hard and earpiece voice was very low,
Below is the summary of follow up’s i did with your teams since morning 10 AM untill 5 pm :-
I called up the airtel 121 store and they asked me to reach out to the airtel dealer for the phone replacement.
I tweeted and got a response from Dev from social media team that he will arrange a callback once i get the screenshot of the error from device protection plan and phone images, i asked him to call me back however i never received any call, i gave my spouse number as well to which she received a call mentioning that phone will be replaced in 15 days , which was a shocker for me , what you expect me to do without a phone for two weeks.
I again got a tweet from airtel social media team to reach out to the near by apple store for replacement.
I visited airtel store to which the team told me that manager is not there so i need to visit at around 1 pm as she can help me better.
I used this time to visit the apple store in seasons mall , pune and they asked me to travel to viman nagar B2X showroom another 10 kms from there to get my phone replaced,
In the meanwhile i thought of checking at the airtel store and manager told me to it’s better i get my phone chcked with apple store.
Now was the time for me to visit the apple store B2X in viman nagar , pune as soon as me and father entered the store and told them we have the phone owned by airtel, they declined any kind of checks with the phone, on further argument a gentleman named badrinath pawar referring himself as an assistant manager came and saw my phone and said we don’t entertain phones guaranteed with airtel instead you should have bought a Apple care services and we would have helped you better , this guy was so rude that he was not even ready to write anything anywhere on a paper that they are not covering my phone, on further argument he gave his manager’s name as Mangesh kadam and this Assistant manager said this will be the same response from my manager as well , but i was adamant over a written communication on which he took my phone inside for 5 mins and said sir your phone has a liquid damage as well , i didn’t understood two things until morning 9 am my phone was in wo!
rking condition, first that a screen is broken which was there in an initial month itself and phone was working all fine untill then , i never even thought of using my 2499 damage protection plan as my phone was working absolutely fine since past few months , now i showed this a tweet from airtel to reach out to the airtel store and he said ok i will issue you the service report nothing more than that and in his entire conversation he was making me feel as if i did a mistake buying an apple phone from airtel and apple don’t holds any responsibility of my phone repairs, at-last he gave me a service report of damage and phone restarting on it’s own and i left the store .
Another nightmare for me was when i called 121 again and asked the lady about my previous complaint which i raised in morning, strange thing for me was no report was filed untill now and i explained lady my problem again and asked her if i can speak to to her supervisor to which she responded that supervisor is not available and she will arrange a callback on my number in 10 mins and here i am waiting from past two hours for this 10 mins.
Around 5PM in the evening on 9/10 I spoke to a lady who is the store manager for Pune (Hadapsar area) , I was relieved after speaking to her as she assured me a response from airtel management by 9/11 and I narated the entire story to her with all the proofs and sent an email to [email protected] ,
When I visited the store on 9/11 around 6PM I was again disheartend when I got to know from the frontdesk that store manager is in training and will not be available for another 3 days he assured me to call me back after speaking to her however I never received any call back,
Around 7PM I called up 121 again to meet another rude guy who was not even interested in writing my complaint and he was even fine in me porting out.
Around 9PM I spoke to a gentlemen whom I had to narrate entire story and atlast he gave me this heroic email id to which I can write an email to ensure faster response,
I am sourav from uprama bihar.
And i am tellibg about bed network or bad services of airtel. I complaints many time about these but no any further action taken. So finally i dissapointed much.
In our village uprama, ps-rajoun, dist-banka, state-bihar,pin-813107, tower lat long-24.993586,86.964077 here no 4g network.thats why we will facing more trouble .only 2g network is available here.so i request u to please upraded here 4g tower nd solved our problem soon. Thanking you….
Have a great day…..
My no has deduct 399 rupees please stop all the services and return my bal
Dear sir /mam , I use airtel number 7027252505.
I facing a problem of call dropping , I call airtel many times but my problem was not resolved . My additional number is 9896231809.
I had a refund of amount 676.58 from myntra, but it is not reflecting in my account. Bank reference number is – 1163578517. Please take necessary action and help me get back my money.