Airtel Digital TV sent this message but failed to provide service. When called they are telling me that it is not free. Plz register my complaint & take action against the company The msg sent to my mobile is as under
Airtel Digital TV Surprise: Dear customer(ID 3022247680 ), this T20 season, get a FREE DTH connection for your 2nd TV. Give missed call on 8448284710. T&C apply
My complaint is about Airtel Digital Service my customer Code is- 3007869662 and today 03/05/18 I received a call from customer service executive from this no 7604088739 to my phone no on 4.35pm and the executive offer me to add some HD channels in my connection and i was denied to get any HD channels, then she started rough behavior with me and talk with me very roughly.
Now I decided to submit a complaint to consumer forum about this harassment and rough behavior.
My self sayyed zahid my customer ID 3006104325 I receive a msg from airtel digital tv that there is a yearly recharge of rs 1499 then I call to the customer care for the confirmation she (rajani) told me that you will get the same package and then I done the recharge but after that many of channels are not coming then again I call to the customer care and talk to the supervisor he (waseem) told me that if u want the earlier package you have to do more recharge of rs1500 instead sloving my problem my earlier package was 220 mly and he told that now u had changed into yearly recharge u won’t get ur previous package now ur mly pack Amt is 290 something" ITS A CHEATING TO THE CUSTOMER AND MAKING FOOL TO THE CUSTOMER " kindly look into the matter as soon as possible Thanking you,
I am user of Airtel from last 10 years and always prefer & recommend it .
My Airtel Digital TV ID is "3013946067" , I received a message (" Dear customer, Special discount on Airtel DigitalTV 3013946067, recharge before due date with Rs. 1499 & get Hindi entertainment & movies for 12 months) from airtel digital TV (AD-AIRDTH) on 16/04/2018 15:59 and 17/04/2018 17:10.
I asked to customer care for the confirmation and they told me that you will get the running(same) package for one year.
Then I recharged with Rs. 1499/- on 17/04/2018 11:11 PM.
Then I asked to customer care executive about my recharge they told you will get the same package for one year and It will reflect within 48 hrs but not reflected.
After 2-3 days again asked to customer care about my issue then they told same thing that you will get the same package for one year but not reflected then I talked with senior regarding issue then they told me ok after analyse the issue I will call back to you but no any call came from airtel.
After few days again asked to customer care and talked to seniors they told some times it takes time so don’t worry it will reflect withing few hours but not reflected.
After few days again asked to customer care and senior about it and this time I really surprised they told me there is no any offer on your id and we cannot do any thing for you also they misbehaved with me.
Currently I am watching same package but its validity is not for one year. Its validity showing 15-Aug-2018 only.
I am user of Airtel from last 10 years and always prefer & recommend it to my friends but this time I cheated by airtel providing wrong infromation. It is unbelievable for me that how can airtel cheats.
Airtel is very big and reputed company but now airtel started fraud and cheating.
Airtel customer care service is very bad. Already I raised a complaint regarding network issue of my mobile no. from more than a year but not resolved yet.
My humble request to you that please look into the matter and resolve my issue asap.
I am having Airtel DTH connection and was facing some technical issues with channel activation from past 15 days, when called customer care for help, they responded very badly. Their language was very harsh and hard. Not expected this kind of service from Airtel.
Customer Name – Anil Amorta
Customer ID – Airtel Digital TV ID – 3021265949
There has been no signal and hence being deprived of viewing the TV programmes. a complaint, prima facie, was lodged on 2.5.2018. After that there was a connection for a single day only. I have been frantically following up with Airtel TV at various levels. No emails of the higher authorities are available. Every time I call airtel they assure that the fault would be rectified within 24 hours. I have been particularly calling up the nodal officer’s number.
I am sorry to point out that there is no follow up on the complaints of the customers, and no feedback to the customer. Would request CNBC to kindly intervene and arrange for full refund along with the balance recharge amount. Thanks and regards
while going for monthly recharge I was offered by AIRTEL DIsh Tv by an SMS to opt for 3 months +7 days at a price of Rs.901/- instead of my regular monthly charges of RS.364/-..Since the scheme seemed to be lucrative I opted for that on 22/05/2018. However, I now find that they have deactivated some of channels which I used to enjoy. On taking up the matter with the customer care cell at Kolkata I was candidly told that henceforth I am required to pay additional amount @ RS.65/- per channel/per month which I used to enjoy earlier. Is it not a jugglery of words/ misrepresentation of vital facts? I was offerred by AIRTEL and accordingly I availed the same. Now they are demanding additional charges. How can we trust such a big corporate house. despite my best efforts I could not contact their central Customer Care Cell.
AIRTEL DISH TV ID no. 3017973498