APSRTC Consignment not dispatched

I am M.Malleswara Rao from Guntur. We had booked a 10kgs weight tharmakol box which contains sea food from Amalapuram to guntur on 14-01-2019 at 10:30 Am in APSRTC Corgo service at Amalapuram. The tracking no. of this parcel was 5602485. But till now this parcel was not delivered. It shows in online till transit. Guntur cargo people not responding properly. Amalapuram cargo people inquired to driver of bus No: AP05 Z5203, he says delivered in Guntur cargo on 14-01-2019 at 09:00 PM. I request you to please inquire where was my parcel as early as possible because the material of box life is only 30hrs. after that it was damaged. I request you please lodge complaint and recover my loss.
With Regards
M.Mallesh

APSRTC Bus driver declined customer request to wait for just5mins

I had booked a ticket from anantapuramu to bangalore bus service no.52849, ticket no.83575689, date of journey is 25/12/2018, 2.15pm. with my mobile no.8099298190 through abhi bus app. I am state to that take an action against bus driver or refund my amount. I had arrived lately to boarding bus station i had a requested to driver to wait for my arrival just 5mins. The driver carelessly declined my request and further moved to bangalore. I am a regular customer to apsrtc i had travelled lot of times via apstrc bus services and never missed a bus. Is apstrc has any respect on customer ?? It is the behaviour of apstrc? Cannot wait for just 5minutes? My question is what is the loss to apsrtc when a 5minutes delay as per customer request? I want a justice to this issue. Hope u had understand customer problem.

APSRTC Denial of senior citizen concession

Travelled in Bus AP 36- 0045 bus on 09/12/2018 at 1PM from Anantapur to Bangalore. For me and my mother in law, senior citizens concession wasn’t allowed by the conductor/ Driver even though Senior citizen card issued by Government Of Karnataka and Adhaar card issued in Karnataka was shown , stating that those IDs issued by Govt of AP would only be considered for the concession.
Please investigate the issue and provide the refund
Attached ticket.

APSRTC No TV and cleanless of bus

Dear APSRTC,

I had so many journeys from Nandyal to Bengalore and Bengalor to Nandyal through APSRTC buses . But i could see there is no TV in bus and bus seats are very dirty compare to TSRTC buses and seats condition also very bad. Can you look into this complaint and provide the solution ASAP. we are also paying not money not stones during festival time they are increasing bus fares too much. I don’t know how the government looking or not.

APSRTC Ticket not received my mail

E-Ticket OB-Ref

ANDHRA PRADESH STATE ROAD TRANSPORT CORPORATION
Vijayawada – 520006, Andhra Pradesh, India.
Telephone No. : 0866 2570005
e-Mail : [email protected]
Homepage : http://www.apsrtconline.in
Transaction Reference No.: 3033858025
Total Ticket amount.: 387.0
Important
Passengers are requested to note this transaction no. It will be required for any further correspondence with APSRTC.
Passengers are requested to check transaction status before proceeding to book another ticket for the same journey.
For successful booking, ticket will be sent by mail (eticket) and SMS (mticket). However, delivery of SMS depends on mobile service provider of user, network availability and other related issues.
Refunds for failure transactions, where amount is credited to APSRTC, will be made within seven to fourteen working days to the same account / card from which booking was made.
Passengers are requested to contact APSRTC CCC, if refunds are not received within seven working days.
Important: All users are requested "Not to share their online banking / Credit card / Debit card details to any person from any organization". My ticket is not send to my email address