I have done the 448 plan activation through 121 (i have screenshot) and the plan didnât activated. i raised the complaint through 198 and they said with in 1 hour. the problem is in your company’s system. I called them again and asked they said I have wait for two more days and they accepted the fault is with the company they accepted the blame. at the end of second day after 6.30 (the expected time to resolve) again when I called they said it would be resolved within the night still the issue not resolved. Again I called today (22/12/2017 ) morning called they said they wonât resolve the issue. Such a big network canât resolve even such a small issue.
I would like to complaint that a airtel store are cheating the customer by telling them to recharge for 495 for doing an MNP from vodafone to airtel which is not all mandate …this is cheating at highest level ..