BSNL Amount deducted

I getting a message of a Rs 0.03 deduction in a bsnl SIM due to internet usage even though I have WiFi connectivity?
I got this message in a regular intervals..in a day approximately 15-20 times a day..
I already complaint to bsnl Customer care..they said its already deactivated and your problem is solved.but this flash message continue comes.. I got deducted approx 100 rs from this..
Kindly solve my problem

BSNL Not working

Sir/Madam,
I,Thota suryakanthamw/o sesharao BSNL LANDLINE customer peddapuram.
Sir , my telephone 08852-243311was not working from last one month.i was report the problem by telephone and personel. And also i met the concerned officer BSNL JTO PEDDAPURAM,conerned technician BSNL LINEMAN, Explain my problems towrads not working of my telephone.but they responded not yet. I was tired to request those persons in bsnl. My telephone is in active mode i lost my rental charges and my phonecalls .
I requesting you please make proper instruction to bsnl peddapuram to restore my telephone connection and repay my rental charges back.

BSNL bsnl landline was not working

dear sir
My telephone number is 04942589963. Our broadband connection completely out of order for two months and.
Our bsnl landline was not working for about 6 months kindly request you to take an action against this .and complaints made personally, through internet and through voice call, but there has been no response We have BSNL land line form past 15 year approx I request you to please look into issue ASAP and get it done…