BSNL BVAS – BSNL HUNGAMA SERVICE- 0120-2519329

SIR,
Ref: Telephone No: 0120-2519329
Customer ID: 1011085196
A/c NO: 1011446059

I was asked to give BVAS SMS through my mobile pretending that to check my number by one of madam from BSNL office on 08.10.2018. With good intention, I sent them SMS. After that I have come to know that it was for BSNL Hungama service on chargeable basis. I immediately sent another SMS that I do not require this service any more. This was done hiding the facts to me in preliminary stage. Now on receipt of my bill for the month of October 2018, the additional amount of Rs. 400 (approx.) is added into the said bill. I have not utilised this service at all.
kindly arrange to remove this surplus amount from my bill with a request to remove this facility in future. If something is not done in this regard I shall be compelled to remove BSNL Broadbanad connection.henceforth. FROM: LAKHVINDER SINGH PATHANIA, ADDRESS: B 365, SECTOR 19, NOIDA 201301

BSNL, Noida BVAS – BSNL HUNGAMA SERVICE- 0120-2519329

SIR,
Ref: Telephone No: 0120-2519329
Customer ID: 1011085196
A/c NO: 1011446059

I was asked to give BVAS SMS through my mobile pretending that to check my number by one of madam from BSNL office on 08.10.2018. With good intention, I sent them SMS. After that I have come to know that it was for BSNL Hungama service on chargeable basis. I immediately sent another SMS that I do not require this service any more. This was done hiding the facts to me in preliminary stage. Now on receipt of my bill for the month of October 2018, the additional amount of Rs. 400 (approx.) is added into the said bill. I have not utilised this service at all.
kindly arrange to remove this surplus amount from my bill with a request to remove this facility in future. If something is not done in this regard I shall be compelled to remove BSNL Broadbanad connection.henceforth. LAKHVINDER sINGH pATHANIA, ADDRESS; B 365, SECTOR 19 NOIDA 201301

BSNL Land Line not working

My land line 135 2671041 installed at 26 Pritam Road, Dehradun ( Laxmi Road Dehradun) remains out of order most of the time. for last 15 days the phone is dead. while trying to register complaint by online system, it is being told that I have already registered one complaint long back and before closure of that complaint by BSNL officers, you can not register new complaint. Alternatively I have marked complaint at least 04 times on different dates on the complaint register placed at Laxmi road exchange. I also met personally the officials available during my visit to Laxmi road exchange but all in vain.
I am very much perturbed with the hostile attitude of the BSNL officials.
with this channel of lodging complaint I request again the concerning BSNL officials to do necessary maintenance to make my land line no 135 2671041 live again.

BSNL Landline Broadband Internet Connection not working

BSNL Landline No. 020-25824220

Customer Name- Mayuram Venugopalan Sankaran

This is to inform you that my BSNL landline Broadband connection has not been working for around a month now. Even my landline was out of order for 2 months but it was restored recently. But my internet connection is still not working. Kindly send over an engineer as soon as possible to restore my internet connection. BSNL is very regular in sending bills but very inconsistent and unreliable in providing services to justify payment of that bill.
Yours sincerely,

M.V. Sankaran,
Pune.

BSNL Without redressing complaint regarding broadband is closed in Patna circle

Dear sir
I have been a customer of BSNL PATNA CIRCLE AND MY LANDLINE NO-2721045 AREA STD CODE 0612 HAS BROADBAND FACILITY. WITH DISMAY I HAVE TO SAY THAT THE BROADBAND REMAINS OUT OF ORDER ON MOST OF THE DAY. DUE TO THIS I FILE COMPLAIN ON THE IVR PROVIDED BY BSNL AND ON OCCASSIONS THROUGH ITS COMPLAIN BOOKING TOLL FREE NUMBER. WITHOUT REDRESSING THE COMPLAIN THE COMPLAIN DOCKET IS CLOSED.
I FEAR THAT THE PEOPLE HANDLING THIS BROADBAND SECTION ARE THROUGH THEIR IGNORANCE DESTROYING THE REPUTATION OF BSNL AND SIMULTANEOUSLY HARRASING THE CUSTOMER.
I WOULD LIKE TO FILE COMPLAIN AGAINST SUCH PEOPLE AND THE SYSTEM BEING PERPETRATED BY THEM.
I WOULD ALSO LIKE TO RECEIVE MY BSNL BILL ON MY E-MAIL ID [email protected] WITH FULL DETAIL OF CONSUMPTION OF DATA AND CALL DONE DETAIL