BSNL FTTH conversion to FTTH

Hi, requested for phone connection to FTT conversion, and the local BSNL office people said it service will be available in 2-3 days and its been more than 2 weeks and my connection is not installed. 2 days back they came and installed the cable to my flat, and said tomorrow they will come and connect the modem and its not installed and when we call, no one pick up the call for complaint. my phone# 04023033715

BSNL FTTH Internmitent speed issues with Ftth connection

I am facing regular speed issues with My FTTH connection. Have complained multiple times to pgbsnl email but no response whatsoever. I will soon cancel you guys once I have another broadband provider in my area. I am tired with the slow speed issues that I have my facetime & whatsapp calls drop. Most of the times it happens during the day but mainly in the night after 8. I am tired of the intermittent issue. Please find my account details below;
Account no- 1025120925