club factory My Payment stealing someone through CLUB FACTORY APP

Hai very worst experience from club factory first time I buy a back bag through COD but size is small so I return it after 3time I chat with Coustomer care then they returned my amount on 07/03/2019 after 2days 09/03/2019 it’s shows amount withdrawal success but still now I am not given any details to club factory (Ie,.like bank account or paytm) but my amount withdrawal through this number 7415413201 this number in MP state but am in TAMILNADU so that I am going to update here this. many time I chat and make call to Club Factory but not use they told me are not responsible for this. What am asking this your app some steal my amount through your app but u telling ur not responsible just think its correct way…
I NEED MY AMOUNT RETURN SO TAKE RESPONSIBILITY CLUB FACTORY OTHERWISE I WILL UPDATE THROUGH SOCIAL MEDIA LIKE FACEBOOK ND WHAT’SAPP

club factory Money debited but order not placed

Date 09/12/18

I paid for a product worth rs 1268.33 on club factory through net banking SBI via INB avenues. Money was debited but order not placed.
Details of transactions:

Thank you for using State Bank Internet Banking. Reference No. for Avenues India Private Ltd transaction of Rs. 1268.33 from A/c ending 2289 on 09-Dec-18.
Reference No: ############IGAEXYBBD8

Please credit back my money
Phone:
7978636331

club factory refund of my 2 orders

Respected sir
complaint about 2 orders
1)i have returned the item ON 28-10-2018 bearing order number SO56803648 AND COURIER NUMBER IS SON 18102315072127313
the item is also delivered to their warehouse but till date refund is not intiated
2) another item order number is SO58527924 and courier number is SON18111901241101424
iam unable to contact them from my registered mobile number ( may be they have blocked me) but when trying from another mobile it is immediately connecting
even after contacting them through another phone their response and their behaviour is very very worst and un explainable.
kindly make steps to initiate refund my amount including penality for delay

club factory Not refunded my money

I have ordered products from club factory which was different from the pictures and quality was poor after that instantly I hv applied for return , which I have received on 2 Nov.. On 3 Nov. the club factory picked up those products.i hv paid amount of RS. 2255 to club factory and and the amount of RS. 2065 they are saying to refund but they didn’t refund till now.i hv called them from last 10 days but no response from their side.plz help me to get my refund. Mob. No. 8949661496
Name Ankita Gupta
AWB no. 2440810421875