Kind Attention – Smt. Nirmala Sitharaman, Finance Minister
I came to Mumbai from small village, to pursue a career in my chosen field.
Sometime in 2011, when I was employed with Hindustan Construction Company Ltd.,I purchased a flat in Mumbai on a home loan from State Bank of Bikaner and Jaipur (SBBJ), which subsequently merged with SBI.
I am taking the liberty of now approaching you to draw your kind and immediate attention to my travails, grievances and sufferings as a consumer of the SBI’s home loan, which has been a dismal experience for me.
Attached herein is the legal notice I was finally compelled to send to them, their counter statement and my rejoinder to the same and Mr. Gulab Singh’s, ( Secretary of Ministry of Finance), instructions to bank ombudsman and SBI DGM to resolve the matter, which will provide you with the necessary insight into the entire background of my case.
Through my many mails and correspondences, highlighting the serious lapses and deficiencies in their services, I have approached them again and again to resolve my issues, but to no avail. My issues continue to remain unaddressed to date, though certain officers in the Bank have orally admitted to the lapses.
I request and seek your kind intervention in my matter, to help to resolve my issues and provide me with appropriate redressal under the law.
Note – On 25 March 2019, I had submitted complaint documents (letter dated 17 September 2019 and 8 March 2019, SBI Advocate letter date 9 January 2019) to Ministry of Finance secretary, RBI GM, Mumbai Bank ombudsman.
Till date justices are pending from them.
Hence again I am attaching my detail letter dated 17 September 2019 and 8 March 2019 letter for justices
Note – Hard copy of letter and documents Submitted to your office on 28 August 2019 through speed post to Smt. Nirmala Sitharaman FM (Speed post tracking details attached)