X Road Car repair store Vrindavan exit Organized loot

horrible experience at Yamuna express way at X road Vrindavan exit . Our car showed clutch issues and something caught fire. We called express way emergency and they advised us to call the car workshop called x road. The ordeal started from there. they started looting us , made us stand 3 hrs and made us spent 10000 RS only to tell that take car to workshop on delhi. Then they thought they can loot us more so they asked 110000 RS to towe car that towe not using crane. So we called to get tow crane from delhi which was cheaper -7000 . Then he looted us again by charging us 300 RS for parking. And above all he started abusing and threatening after we told him to be considerate on humanity grounds. Instead of being sorry , he was threatening. Do we really want to travel on a expressway where this official loot is happening? Please act on this complaint and share what next steps will you take. I am also going to raise this with the ministry.

Yamuna expressway highway Organized loot at X road service center in Vrindavan exit

horrible experience at Yamuna express way at X road Vrindavan exit . Our car showed clutch issues and something caught fire. We called express way emergency and they advised us to call the car workshop called x road. The ordeal started from there. they started looting us , made us stand 3 hrs and made us spent 10000 RS only to tell that take car to workshop on delhi. Then they thought they can loot us more so they asked 110000 RS to towe car that towe not using crane. So we called to get tow crane from delhi which was cheaper -7000 . Then he looted us again by charging us 300 RS for parking. And above all he started abusing and threatening after we told him to be considerate on humanity grounds. Instead of being sorry , he was threatening. Do we really want to travel on a expressway where this official loot is happening? Please act on this complaint and share what next steps will you take. I am also going to raise this with the ministry.

Nutrafy Garnesia Deposit of money for getting prize

I got a call from Mob. 7278726536 that I have won first prize in form of a car from nutrafy Garnesia cambozia which I had purchased few days back. The person asked me to deposit Rs. 6500/- toward cost of court paper and provide me a personal account no. to deposit the money and confirm the same from toll free no. 18003135969. They confirmed that they are calling from the company and winners are being informed by representative to complete certain formalities. I deposited the money in the said account and get a call from another no. 9163280316 that amount has been received by them. Now I have to decide whether I will prefer to receive the car or in lieu of that cash in account. If I prefer to receive car I have to deposit the transportation expenses and if I want to receive cash I have to deposit 2% gift tax amount to get NOC and provided a personal account no. to deposit the amount.

Adani Electricity Non functioning of street lights

Sir,
Street lights on Tejpal Road (V. S. Khandekar marg)has not been functioning since past 20 days. Area Parle biscuit factory to Cafe Coffee Day. This is causing lots of hardships to students going to school in the morning,individuals on their way to temples, senior citizens going for morning walk, late night coming residents .

Kindly take up this on priority case and resolve this issue as soon as possible.

Thanking you,

Girish Gandhi
Flat no. 7 Madhu Kunj,
Tejpal Road, Vile Parle East
MUMBAI 400057
Mobile 9870036063.

Tata Sky Excess charge of Rs.8,242 to my TATA Sky account

I am not satisfied with decision of Tata Sky nodal officer. My complaint is not addressed properly, without giving any logical or justifiable reason for change in my subscription plan and increase of my subscription amount without even informing me or obtaining my confirmation, thus causing loss of Rs.8242 to me.

Tata Sky nodal officer has replied in response to my complaint that Quote "In compliance with the new tariff order your MultiTV charges have marginally increased." Unquote

However, the "new tariff order" does not allow M/s Tata Sky to change my subscription plan and increase my monthly charges without even informing me forget obtaining my confirmation. It may be seen from my Tata Sky registered email extract (attached here) that there was no intimation from M/s Tata Sky about changes in my subscription plan (Multi TV service) or my account subscription charges.

Further, increase of Rs.1300 per month is not marginal for me. However, if it is marginal for the nodal officer then M/s Tata Sky may bear the same and refund it to me.

Hence I am preferring this complaint before your good selves by providing full details of the complaint again below:

This complaint is because Rs.8,242.28 is excess charged by making arbitrary change to my monthly subscription pack without even informing me or obtaining confirmation. This is first time that I have faced payment issue with M/s Tata Sky since past 8 years that I am availing the service. Before you reach to any conclusion, I request to please read the below complaint carefully along with supporting facts and attachments.

Since 2012 we have been using four Tata Sky set top boxes and subscribed to annual mega pack with multi TV subscription.

On 2nd June 2019 I had called M/s Tata Sky executive on Helpline number with request to subscribe "Premium Sports English HD" Pack for my one set top box and "Multi TV" Pack for three set top boxes. M/s Tata Sky executive told me to pay additional Rs.26,500 in order to avail the annual bonus offer. Hence on 2nd June 2019 I paid Rs.26,500 towards full one year subscription charge for my four set top boxes, in order to avail annual bonus offer (bonus being due on 27th May 2020). However Rs.26,500 paid for one year subscription got over by 31st January 2020 itself. This was because from about 1st August 2019 onwards my subscription was changed to "Premium Sports English HD" Pack on all my four set top boxes without even informing me or obtaining my confirmation. This resulted in increase of my monthly Tata Sky expense by about Rs.1300 per month for 6 months from August 2019 to January 2020).

The calculation of annual subscription amount of Rs.26,500 by M/s Tata Sky executive valid from 2nd June 2019 up to 27th May 2020 was as follows:
Annual subscription amount of Rs.26,500 = (Premium Sports English HD Pack @ Rs.744.60 per month x 12 months x 1 set top box) + (Multi TV subscription @ Rs.399.90 per month x 12 months x 3 set top boxes) + (TATA Sky Binge @ Rs.249 per month x 12 months) = Total Rs.26,319.60 for one year annual subscription (from 2nd Jun2 2019 up to 27th May 2020)

As evidence of the aforesaid, please find attached here all my Tata Sky Monthly Account Statements along with Tata Sky registered email extract.

It may be seen from my Tata Sky registered email extract that there was not even a single intimation from M/s Tata Sky about changes in Multi TV service and my subscription charges. Without intimation or confirmation, my subscription was arbitrarily changed to "Premium Sports English HD" Pack on all my four set top boxes from about 1st August 2019 onwards. This led to increase of my monthly Tata Sky expense by about Rs.1300 per month for 6 months (from August 2019 to January 2020).

Honestly, we don’t watch English TV channels and "Premium Sports English HD" Pack was subscribed on one TV for my guests only. The "Premium Sports English HD" Pack is expensive and M/s Tata Sky should have intimated about changes in Multi TV service before subscription of "Premium Sports English HD" Pack on all my four set top boxes.

If M/s Tata Sky had informed before arbitrarily increasing my subscription charges then I would have subscribed "Premium Sports English HD" Pack on only one set top box and "Hindi Basic" Pack on my three set top boxes from 1st August 2019 onwards. With my this subscription change, my Tata Sky charges should have been Rs.2033.29 per month from 1st August 2019 onwards calculated as follows:

My Tata Sky monthly charges from 1st August 2019 onwards = (Premium Sports English HD Pack: Rs.751.81 per month x 1 set top box) + (Hindi Basic Pack: Rs.344.16 per month x 3 set top boxes) + (TATA Sky Binge: Rs.249.00) = Rs.2,033.29 per month

Accordingly from 1st August 2019 up to 31st January 2020 M/s Tata Sky should have charged Rs.12,199.74 (i.e. Rs.2,033.29 x 6 months) to my account. However actually M/s Tata Sky has charged about Rs.20,442.02 to my account from 1st August 2019 to 31st January 2020 (Tata Sky Monthly Account Statements are attached for reference). This resulted in total excess charge of Rs.8,242.28 to my account due to change in my monthly subscriptions from about 1st August 2019 onwards without even a single information/intimation or confirmation.

It is requested to kindly refund or adjust the aforesaid excess amount of Rs.8,242.28 charged to my account from 1st August 2019 to 31st January 2020. Presently I have temporarily suspended two of my Tata Sky set top boxes and have changed my cable TV subscriber to Jio TV. If M/s Tata Sky could not refund or adjust the aforesaid excess amount charged to my account, then I will have no option but to change my cable TV subscriber for my balance two TVs as well.

I wish to continue with good Tata Sky and sincerely believe in honesty of the company. I sincerely request you to the needful as Rs.8,000 is a big amount for me. Any inconvenience caused is deeply regretted.

With Regards
Manisha S