A courier send from Delhi to Raipur on 29/11/2017 hasn’t been delivered till today.We have been trying to find out but no positive response from customer care of DTDC
Consignment No: Z35680612
Deliver to address : Manish Kumar Meshram, Religare Finvest ltd, A Block, Shop No.2, First Floor, Maruti Business park, G.E Road Raipur (C.G) 492001
Please deliver this on an urgent basis.
I’m very unhappy with the Dtdc service. As you a reputed company didn’t expect we trusted you and sent our product through Dtdc courier but finally the service was very bad sent damaged product to my brother on his birthday, totally my money got wasted worth 3000rs.
We complained in the vepagunta dtdc office they didn’t respond properly moreover very rude in thier behavior and irresponsible.
I hope you understand my situation with lots of love I couriered a gift to brother but everything got collapsed because of irresponsibility.
So please try to do your best from your side anything would favour case of our issue.It would be better if you refund the money back.
here are the details below:
Courier placed on:20/11/17
Sender: Eswara rao
Recipient: Sankar gurumurthy
From: visakhapatnam ( vepagunta)
Product: induction stove
Total amount paid: 340 R’s
Consignment number: H76447476
Contact: 9133349072/ 9441516036
Email: [email protected]
Hi, I have sent 2 couriers through DTDC Bangalore located in pattandur agrahara road on 22nd of December 2017. My origin pin code is 560066 and destination pincodes are 627006 and 201308. Still my courier has not reached destination address and DTDC has given wrong consignment numbers which makes it nontraceable. Below are the consignment numbers showing wrong addresses. B49694659
When asked about the same, they are not providing solution for the same. Please help. Thanks,
Actually, I have ordered a product from the internet and the delivery of that product was supposed to be at my doorstep. But unfortunately, whenever the product arrives at my city the delivery agent tells me to come to his office and collect the parcel. Now having’ paid for home delivery I always need to go the DTDC office to collect the parcel which is 10 km away from my house. Also, the Delivery agent always frightens the local customers that if we do not come to collect the parcel he will return it. Now when we ask the reason for not delivering he says that our area is not under his coverage. Now if our area is not under his coverage, why is DTDC taking money for home delivery. They charge for home delivery and in the end, they say that it is not possible to deliver the parcel.
They just keep on charging money for the parcel. for home delivery and they are not doing. however, the other delivery companies like the Delhivery and First Flight reach my home to deliver the product.
Now, what if my mother is there to receive the product. According to them, she should travel 10 km to receive the parcel.
Please look into this matter.
I am registering this complaint against the DTDC Jalor Branch Here is my Tracking id for Product:: X26288203.
M65329169 – Important Consignment not delivered and no notification as well. Tracking history shows out for delivery twice and yesterday evening it showed RTO filed and returned. This was my important document sent from Mumbai to Ahmedabad. Out for delivery from Vandematram Gota branch is seen in history. This is the nearest branch to my area and no one bothered to call me too. Now they are saying no service zone. I would have picked up the document if they intimate. Also why did they accept the courier if its not servicable pin? No point in paying so high for DTDC. Worst experience ever.
I did not receive a parcel from time institute and it has been 15 days. It is resulting in huge loss in my studies .
I have sent my parcel through DTDC robbery ðservice from Mumbai to Porbandar when my revived after 6days he found torn box and missing stuff 3kg less in weight. They robbed good things like expensive saree and perfume they did not touch rubbish stuff, it could be happened on the road as box was torn from the side I’m sure some mother ### have took the stuff.
I always used this company, this is first time I had robbery experience. I will never use This robbery service ever again and will not let use any of my friends or family.
I need my stuff back and the details of the investigation in written.
So they don’t robbe anyone else, who ever did this he or she should be handed to police.
I would like to request to the CEO(Managing Director) of the company Subhasish Chkraborty to take this complaint as seriouce matter and ensure your investigator take the actions against robbery people that work in your Company.
I have a order delivery by DTDC courier service having tracking number Z49111419. Their franchise partner call me to collect the parcel from their office as they don’t have Delivering service in Kishangarh. When my father went to their office their office is closed in office timings and when my father called them they said they don’t have pickup service we will deliver to your doorstep.
After that they again called me collect and when I talk about that incident they used abused words.
After that my father again went to their office to collect the parcel again, now he said come Tomorrow as he don’t have signing slip. When my father said why u called us to collect then he again used abused words and said they are not slaves of us
Is he is out of his mind? Is he is taking us as his slaves? I have given money for courier charges and now they they are refusing to give their services.
When I complaint on their site, their executive called me to collect from them other they will return. Why they are returning. Why they are not giving their services.
Product delivered to Wrong address again
courier sent on 5th form dtdc form Gurgaon to Noida but still my package not deleivered even after 5 days.
consignment number is Z55021195
customer care not picking up phone, dtdc agencies dont support.
sent several mails to dtdc customer support mail for misplacing my parcel by them, but no reply. not sure they read my mail or not. can anybody help in this case?
I urgently required some documents(Pune to Delhi). One of my colleague sent 3 parcels with all my stuff through DTDC lite on 16 Jun’18. Two parcels have reached Delhi hub on 20th June’18 as per the status and one parcel is showing in Pune and the the man which has sent the courier from Pune is saying that we have kept 2 boxes in the van but forgot to keep the 3rd box in the van. And after some time he is is saying that the parcel is in Naraina , Delhi only. After enquiring from Naraina branch they said that no parcel is there in Naraina. And the 2 parcels which are in Delhi ,hub . Even the head office is not able to recognize where the parcel is. Although we have requested them to please give us the address so that we will collect the parcel but they are not able to track the package’s location. Consignment No- D42708490
I am very disappointed with this service as they don’t have any information about the packages which the customer has sent and they are not even helping us. Worst service ever.