EUROVIGIL Did not return the initial advance

I had given Rs. 1000 as an initial token advance which was refundable towards Srikanth/ Prem kumar from Eurovigil for security camera purposes. I later decided to do the camera later since it costed too much. Now the officers are not giving back the money that I gave. They said it will be reflected to my bank account within two days. But even after two weeks no positive reply form them.

EUROVIGIL Short shipment of Hardisk,motion sensor,door sensors

I have purchased Euro vigil home security by paying 55 K for 4 CAM includes DVR,hard disk,6 door sensors , 2 motion sensors, Sales guy was behind me till i pay the check, after paying the check guys delivered only 4 cams DVR,1 motion sensors, 4 door sensors, and they have not delivered 1 hard disk,1 motion sensors and 2 door sensors. installation is completed without hard disk and door sensors and motion sensors
I was not expecting this from Euro vigil this is kind of cheating.

Now sales guys is not picking my call , i have escalated to his manger still no luck.
Thanks/Manju