I have applied for NETC Fastag from HDFC Bank on 6th March,2020 and paid Rs.500/- for the same(Acknowledgement Copy enclosed). It was written on the Receipt that the Tag will be delivered within 7 days in my postal address.. But till 8th June 2020 I have not received the same in my postal address.
Iâm Travelling from Ongole to Vijayawada,Ap. In between there are two Toll plazas at Bollapalli and Mangalagiri. Previously the Toll fee was Rs.70 and now, thanks to Fastag, it is Rs.140. Why are you robbing our money like this..Rs.140 for a single trip how do you think normal people like us could bear those charges.The politicians who brought the Fastag on our heads are exempted from paying…are we slapped with high charges to compensate that.???? The government is working in a monarchical way and treating us badly for having electing you people.Now if you can atleast think of public that made you leaders..look into this complaint and reduce the charges as soon as possible.We canât get robbed at every aspect of our lives.
Excess deducted from fastag
Toll plaza double charge collected from my fastag.
i (piyush m.jadav) , travelled in my car,registration number GJ7AR6830, from nadiad to vadodara on 02.03.2020 at 12:25.15 hrs passed through toll (nadiad toll plaza) and an amount of â¹55 was deducted (transaction id: FT################)AG-AIRBNK,from my fastag and passed. (SMS send by AG-AIRBNK ON 02/03/2020,monday 12:30 p.m.,on mobile no.9586551152 )
Later on in the evening same day 02.03.2020,at 16:40:18 hrs i made my return journey vadodara to nadiad and passed Through the toll at vadodara ,later i came to know that â¹ 30 has been deducted from my fast tag . (transaction id: FT################)AG-AIRBNK,from my fastag and passed. (SMS send by AG-AIRBNK ON 02/03/2020,monday 04:45 p.m.,on mobile no.9586551152 )
Later on in the night,i.e.next day early in morning 03.03.2020,at 02:12 a.m. hrs,it once again wrongfully deducted Rs.55,from my fastag account, where as i didn’t travel at that time.my car not pass through nadiad toll plaza. i came to know that â¹ 55has been deducted from my fast tag . (transaction id: FT################)AG-AIRBNK,from my fastag . (SMS send by AG-AIRBNK ON 03/03/2020,monday 02:12 a.m.,on mobile no.9586551152 )
So instead of considering my trip as return travel on same day, it calculating and deducted as two journey from nadiad to vadodara, thus deducting an excess amount of Rs.55/-wrongly and giving me agony and mistrust on the system of fastag.
We request the authorities concerned to immediately look into the above-mentioned issue and do the needful to revert the excess amount in my fastag account. My details:
Phone no: 9586551152
email: [email protected] Fastag ID: 34161FA820328AA203456520
On 16/02/2020 time 2:33 pm at gondkhairi toll plaza 1..due to poor fastag service cash has been taken 90rs and on same time 45 rs also deducted from linked bank account.Kindly request you to please improve your service and refund extra charged amount so that people would not be in trouble…
Fastag last dates were forced upon people. But Toll plaza are still not interested in using fastag system. Why would people suffer long que on toll plaza, when is government going to give ultimatum to toll plazas to i stall scanbers fot fastag…. I demand the explanation
Hi, we tried reaching out to you on multiple occasions, however, the number was not reachable. Please share with us your alternate contact details and preferred time to contact. Regards, Team Axis Bank.