I purchased a fastrack watch in fastrack show room at SR Nagar, Hyderabad. They gave me 1 year warranty. but the sad part is within 1 month my watch is stopped working, actually i went to the fastrack shop after 1 month so they said like if your watch really stopped working means you will come that time only but you came late and we are not responsible for that watch issue any how you have warranty so you go to the titan showroom which is affiliated to this shop and do repair. so i went to the titan showroom, they repaired and told me some issue.
Again after 1 month watch is not working, again i went to the fastrack shop i asked this is not first time do repair 100 % or you give replacement and they said "mam.. this watch is not from our store , i think you purchased this watch from other store" i felt like what the hell is this.. i spent money on it and they gave warranty and they are behaving like this.. i think fastrack is a only brand which is not working within 1 month with warranty card.. LOL
kindly take my complaint and resolve this issue or else contact me through email or phone number([email protected])
PS: DON’T TAKE FASTRACK WATCH"
I want to return the watch. That is fully fake product. it is damaged product. Please refund the amount and get your watches
My products id number 23452822384 is online show to me delivered but not received to me so please help me.
Hi Sathibabu Sathibabu,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We’ve noted the details and will connect with you at the earliest and help you out.
Hi sri my order fastrack watch two watch but deliver boy one watch delivery please problem solu me sri my order no.23304286608 and 23304268096and order date 31.agu.2018.ecomexpress prepaid no.226199644 and snapdeal reference no.slp1804936687
Hi sai my order fastrack watch model 3039sm02 but deliver boy one watch delivery please problem solu me sri order to no.23304286608 and no.23304268096
I have bought a watch fastrack for 4000 rs.But the product was not there instead i got a papers wrapped inside that.I have raised complaint multiple times ans sent the pics but no one responded and i lost my money.
I thought atleast here I will get some response . But sorry to say, here the response is more pathetic than the store . No body is caring about the issues of customer. I have kept the fastrack watch inside the box since last month. I did the biggest mistake by purchasing a fastrack product. And this was my last purchase for sure.
Dear Sukant Das,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
i got my fastrack watch from UAE last year (16/12/2016)
model no :T3089SL05
STOCK NO: 4170612
the problem in the watch is tear of leather part .i go fastrack showroom with my international warrenty card .but they r not accept the card .i need to change this lather part .i feel like this is not orginal lether. so kindly send responce to my mail [email protected] about my complain.