I ordered dish tv from flipkart on 18th of November and made the payment online installation was done on 20th but there was no recorder available in set up box though it was mentioned recorder enabled box when I ordered the same I asked flipkart for an exchange first they cancelled my request then again I called and complained this time refund was accepted and pick was scheduled before 12th of Dec but no one came to pick it up then again I called them on 13th Dec then they changed pick up date to 18th when I contacted flipkart they said complaint is already registered will get a call back ASAP but I have not got any calls and whenever I call them they say it will get resolved ASAP.
Order I’d – OD113957703156973000
I had ordered a saree shaper in Black colour which is a non returnable item. I got a green coloured shaper though. The executives of Flipkart insist that once your itwm is received, it’s non returnable.
But when you do not receive the item that you ordered, the policy of no returns on the wrong product is null and void ab initio. They tell me to keep and use the product which is of no good to me..
Worst experience with Flipkart. Sent wrong item and not willing to take it back. I raised return twice, but they are not coming for pick up and cancelling the return. I called customer care 5 tomes but no response. They are just saying they will come, that’s what their response. I ordered first time in Flipkart and last time as well. Pls ban these fake online shopping websites. I am ordering from amazon from long time it’s very good. Flipkart is a bogus website.
Congratulation sir/mam, you are the winner of flipkart ANNUAL FUNCTION 2018 offer online shopping company received the 1st prize( MAHINDRAXUV500) which cost is Rs :14,85000 .The charge of you Registration service charge only.This is valid Today 06/12/2018 know more for details contact at24X7 Help Line No: – 8294466047
In month of August, 2018 I bought a Fastrack wrist watch. Just after one month only, battery of my watch got Dead. I took it to service center. You dont believe what they said. They said this watch is DUPLICATE. I said HOW? Then they showed me a exact xerox copy of my watch with same model no. In that DIAL there was DIAL NUMBER written in it which every branded watch have. But there was no such DIAL no in mine watch. They said mine watch’s machine, its battery, its dial everything is fake.
If you dont believe, see the pic I posted of mine watch with no DIAL number in it. Either refund mu money or replace my watch with an original one. Mine order id- OD113161144142561000
1. I had placed an order for Reebok Tr Flexweave speed, UK size 7 vide Order ID – OD113821131218257000on 04thNovember’ 2018 under the special festive discount at INR 5265/- which was originally priced at INR 8100/- on Flipkart website.
2. The order was shipped and delivered to me on 06thNov’ 2018 at 1800 Hrs.
3. However upon wearing the shoe, I realized that there is a fitting issue and the ordered size, which is UK 7, is slightly smaller for my feet. To this I raised a return request the same evening vide return ID 12201383395661341867at 2300 Hrs so that there is no delay in the return process.
4. I followed up with the customer care on 09thNov, because I did not receive any response to my query, in order to ensure that the pick up request has been generated and the process is under way. However the customer executive on the telephone line mentioned that the seller has rejected the return request because he has delivered the item as per order and will not be able to exchange for a bigger size or accept return for the original order. After long discussion, it took me 20 mins to make the executive understand that the shoe is of no use to me because of the fitment issue and I would like to return it back before the expiry of the return policy period. To this she recommended me to cancel the return request raised and raise a fresh return request.
5. By paying heed to her recommendation, I raised a fresh return request on 09thNov’ 2018 under the same header which is “Fitting issue” because that is the genuine cause and also wrote an email on the same day stating if Flipkart can accept my return request or exchange it for a bigger size which is UK size 8 at the same discounted price of INR 5260.
6. I received a revert to my aforesaid mail and also received a fresh mail from Flipkart customer care mentioning that the seller has accepted my return request vide no OD113821131218257000and will be sending a wish master on 12thNov for collection. Both the mails communicated the same message of “return being accepted”.
7. I followed up on 13thNov’ 2018 at 0030 Hrs because no one had turned up at my door step to collect the shoes and the customer care executive credited my wallet with INR 200 for the mishap caused by their collection agency. The executive also mentioned that he has escalated the issue from his end and I shall soon receive a solution to my query.
8. On 17thNov at 1100 Hrs I receive a call from Flipkart customer care executive mentioning that I should expect the wish master to turn up anytime before 2100 Hrs to collect the shoes.
9. The wish master did turn up on 17thNov’ 2018 afternoon, (while I did not attend to him), however he rejected to take the order back because the “price tag is missing” otherwise he said the “shoe is unused”. He briefed my security guard, with whom I had left the parcel, to inform me to raise a fresh return request again.
10. Please note that there was no price tag attached to the shoes when I originally received the order on 06thNov’ 2018 and did not fidget or loose any document or tag that came along with it. The original packing contained a Flip kart box along with the original bill, inside was a reebok box and shoes were wrapped in a paper however there was no price tag or any other tag. You can double check with the seller if he had provided any price tag along with the shoe and I would like to see the proof of his original packing because I clearly remember that there was no price tag inside the original packing. For that matter the shoe still has that "new shoe smell" and I had put it back in its original packing the same night. I have no intention or reason to keep the price tag of the shoe.
11. Please understand this whole process is taking a lot of time for me to be following up with the customer care executive on the pick up date and track progress on the daily basis with no update whatsoever. I have been receiving SMS’s stating that my query will be resolved within few days and the date keeps getting postponed.
12. As communicated earlier to the customer care executive, If Flipkart is facing issues with its third party collection vendor than in that case I am willing to bear the expense of sending the shoes back by courier.
13. Request you to kindly intervene and seek for earliest solution in this matter.
My order of 40 inch Micromax canvas full HD led on 26 October and it shipped and it is in akola at 28 October but today is 16 November my delivery address is full and it will deliver at 17 November but there is no one to deliver by currier team please contact me on 9822998538 and delivere my order
Call me 9822998538 or 9665535249
Flipkart has become useless. I ordered a phone thru Flipkart. First they said they will deliver the phone on 5Nov 2018. I waited the whole day, they did not deliver. Then they said they will deliver on 6 Nov, 2018, They did not deliver even on 6 Nov. Then they said they will deliver on 9 Nov 2018. They delivery guy came on 9 Nov to my office address thinking my office will be open. I had clearly mentioned that this is my office address while placing the order. Anyway, I ran from my house to reach office and took the phone on 9 Nov. Now the phone is defective and is not charging. Flipkart sucks.
My name is Sumit Bhardwaj. I purchased a mobile i phone se worth rs. 15499 on 14oct. 2018 . I received soap in the box I complain about it but after passing 21 days no action is taken i call many time and complain a lot of. But back-end team not working and not giving solution even they dont do any call sms or email. Ny num 9485930030.
I ordered 2 watch and a Spry paint in flipkart to one of my address of pincode 577548, it wasn’t delivered to me but in flip kart app it was showing it was delivered to me I already paid amount through Credit card.