Third class behaviour and service of Godrej
The service provider are acting like a beggar towards the customer .
I have purchased a Godrej Bed, just within 1 year the bed brown sheet on the bed board are getting out . What kind of quality of Godrej . I have purchased 3 products , I told categorically that only this bed getting issue and I need solution . I asked them to send the engineer . But I have received 10 calls from godrej service centre only they are asking what is the issue and whether I am ready to pay engineer visit charged. Thy are least bother to addressed my issue . I have confirmed their engineer that I am ready to pay the service charged but still they have not come . Also getting call from different person about the confirmation of charged .
I am surprised Godrej like a company how come they do like this with the customer , I have purchased the bed with the cost of INR 42000 /-. For you this is nothing and service charge 350/- is important .
They distributor just raised their hand to give me any solution but before purchase they have call me 100 times .
I will share this with social Media along with the photograph that what kind of quality bed you are selling and what kind of after sale service you are providing the customer .
If I will not get any solution I have planned to keep this bed in front of your distributor located at Chowrastha , behala , kolkata and put hooding about your sale services .
Really pathetic , my concept is really changed about your brand. I will never purchased this band also I will not suggest to any one for purchase . If required I will go the consumer forum about your after sales service and attitude towards customer .
We are also working in service industries but we never treat our customer like this .