From: Bella Homes Residents
Mubarakpur Road Derabassi
The General Manager CTU Chandigarh & Haryana Roadways Panchkula,. Sub: Request for a “Request Bus Stop” near Bella Homes Mubarakpur Road Sir,
Further to our letter dated 23rd April 2018 this is to request you once again to kindly start a “request Bus stop” near Bella Homes Mubarkpur road Derabassi. As the females passengers from the area travel by public transport and it is dark by the time they reach home. Since there are a number of liquor shops in the area and the people with questionable integrity are found roaming in the area who are usually drunk. When the lady passengers embark the bus they pass lewd remarks. It is very unsafe for the ladies to get down from the bus and walk it down during the dark. Through this letter we wish you to request you to kindly start a “request Bus stop” immediately to avoid any untoward incident.
Hoping for an immediate necessary action to avoid any untoward incident.
Thanking you
Yours Faithfully
Residetent of Bella Homes

EVOK(by Hindware) non-delivery of product/ refund not provided

Dear CNBC pehredar,

Purchased dressing table worth Rs 14389 on 27.09.18 & as mentioned in bill, product needs to delivered by 30.09.18. But the delivery was not done on time. No communication was made by the company or the store regarding the delay. Please find the bill attached(Sales order no 320008311).
When I contacted the store on 30.09.18, the store manager Sh Sameer Sona, informed that he’ll get back within 10 mins but haven’t received any update from their end. I called up to the store, total of 3 times on 30.09.18, asking for my product. On my last call, it was informed that due to some issues at their end, the delivery was not made and the same will be delivered by 01.10.18, however the same didn’t happen.
When I called up again on 02.10.18, it was told that the delivery will take 10 more days and can’t be delivered before that.
So, I marked a mail to EVOK customer care and I received a reply that I will be contacted by their team within 24 hrs, but again no call or mail from their end.
I again called up the on 03.10.18 to cancel the delivey as the same was to be delivered by 30.09.2018 and now it was EXPECTED(not confirmed) to be delivered on 12.10.18, but the customer care representative Sh Naresh Kumar behaved in a very unprofessional manner and was not ready to initiate my refund. I asked him to transfer the call to higher ups but he refused and no solution was provided.
I called up the store & customer care multiple times till 05.10.2018 and it was told to me by the store manager that he’ll initiate the refund.
Again, on 08.10.18 when I called up the customer care, I spoke to the same Naresh kumar and he said that the refund has not been initiated till now and when I asked him about the timelines, he told it takes time to initate the refund and no clear date was informed by which i will get the refund.
Kindly look into the matter.

S K Gupta